Our impact 2023-24
York’s VCSE sector is at the heart of everything we do. We support and champion our members and the wider VCSE sector by providing information, guidance, training, networking opportunities and by representing the sector at a strategic level.
As a sector, we are navigating a difficult and challenging period, so we are thankful for the support and relationships we have with our local and regional partners. We would also like to thank our amazing staff and volunteer team too. They are the heart of York CVS and enrich everything we do as an organisation.
This report highlights our collective work and the impact we have made during the period April 2023 – March 2024.
Our priorities
- Support our members and York’s VCSE sector by providing information, advice, training, networking and representation.
- Promote volunteering of all kinds, from one-off opportunities to long-term opportunities.
- Tackle the causes of poverty in York.
- Tackle loneliness and encourage a sense of community.
- Help people stay well and feel well.
Our values
Representative
- Informed
- Responsive
- Challenging
- Community
We represent and advocate for York’s VCSE sector and the communities they support and work within. We listen, respond, and constructively challenge decisions to ensure the VCSE sector’s voice is heard and used in decision making.
Inclusive
- Kind
- Respectful
- Caring
- Open
We are dedicated to promoting equity, diversity and opportunities for all in everything we do. We are passionate about eliminating stigma and challenging prejudice, and we encourage open and challenging conversations to drive positive change. We care about people and the communities they belong too.
Collaborative
- Professional
- Honest
- Accountable
- Fair
We build strong connections between VCSE organisations, strategic partners, communities and key stakeholders to improve life in York. We champion co-design, co-production and co-delivery to embed lasting positive change across our city. We act with integrity in everything we do to support York’s VCSE sector and our city’s communities.
Supportive
- Reliable
- Purposeful
- Innovative
- Learning
We champion York’s VCSE sector and provide direct support to empower organisations to fulfil their potential to enable York’s communities to thrive. We nurture volunteering opportunities, so that people can build connections and work together on things they care about to drive positive change in York.
Proud to be part of York CVS
Grassroots Community Development | Healthwatch York | Priory Street Centre | Social Prescribing in York Primary Care Link Workers | Ways to Wellbeing | York Ending Stigma | York Poverty Truth Commission | York Volunteers
Accessibility
Please use the Recite Me tool at the top of this page to customise our website to suit your needs. If you need printed information or a different format, contact our communications team at: comms@yorkcvs.org.uk
The support has been invaluable. We are in a much stronger, more compliant and forward-thinking position than we were 6 months ago.
Without the help and guidance from York CVS our small charity would have closed with all staff being made redundant. Thank you all! I am so grateful for all the hard work and support that me, and our small team have experienced over the last year. We really wouldn’t be here without you.
* These project formed part of York CVS for the reporting period April 2023 – March 2024
Supporting and Championing York’s VCSE sector
York’s VCSE sector is at the heart of everything we do. We support and champion our members and the wider VCSE sector by providing information, guidance, training, networking opportunities and by representing the sector at a strategic level.
During 2023-24 we worked with York’s VCSE sector in the following ways to provide the latest information, learning and tools to support their work with local communities in York.
Providing direct support to strengthen York's VCSE sector
From supporting individuals to establish and grow grassroots groups, to providing guidance on legal structures and business planning to organisations looking to expand, our team used their knowledge and expertise to tailor support for York’s diverse VCSE sector.
During 2023-24 we supported over 333 charitable organisations in York by providing:
- guidance on choosing the right legal structure
- information about banking, insurance and accounts requirements
- templates for policies and procedures
- safeguarding advice and support
- links to funding opportunities
- fundraising ideas
- support to link-in with citywide strategies
UK Shared Prosperity Fund
Funding from the UK Shared Prosperity Fund enabled us to increase our capacity to support groups through the use of a network of trusted consultants specialising in different areas.
16 in-depth organisational health checks were carried out, with 39 days of consultant support provided collectively to the individual organisations. 8 organisations received feasibility support for 65 days.
Delivering training and development sessions
We delivered an enhanced training programme throughout 2023-24. 200 delegates representing 146 organisations from York’s VCSE sector attended our 13 training sessions.
Our training and information sessions are based on the needs and requests of our members and the wider sector, following an annual Training Needs Analysis. This leads to an interesting and varied training programme, covering:
Mental health First Aid, Cyber Security, Growing your Trustee Board, Hate Crime Reporting, Volunteer Recruitment and Retention, Being the Best Trustee, Legal Structures, Fundraising and VAT, and Emergency First Aid at Work.
Providing funding support and sharing grant opportunities
With support from the UK Shared Prosperity Fund we organised and hosted a Funding Fair bringing VCSE sector organisations and funders together.
125 individuals from 98 organisations attended and spoke to
12 local, regional and national funders.
We shared 81 local, national and regional funding opportunities with the sector through our dedicated webpage.
Grassroots Community Development Project
Our Grassroots Community Development project provided guidance and support to community members who are leading grassroots initiatives in York. We supported 24 community groups to:
- connect with other members who shared the same priorities and vision
- develop their plans including guiding people through the process of defining issues, priorities and aims
- identify and connect with local assets and resources to help them achieve their aims
- review their practices to enhance accessibility and inclusiveness
Through funding from Humber and North Yorkshire NHS Integrated Care Board (ICB) we supported 11 community groups to access funding totalling £5,369 through the Kindling Fund.
The groups included, Creative Café, Acomb Community Clothes Swap, Thunk-It Theatre, Stay,Play & Weigh, Tai Chi, Asian Female Swimming Club, Africa Day Celebration, Mindfulness Café, Shared Story CIC, York Zines, and York Death Café.
Connecting York’s VCSE sector to the latest news, updates and resources
12 Voluntary Voice newsletters were circulated to over 1300 VCSE and key partner contacts; sharing the latest news, funding, training and job opportunities.
251 blog posts were published and shared on our website to shine a spotlight on the sector’s work, and to share vital updates, reports and resources.
157 VCSE job opportunities were promoted to support recruitment to the sector.
15 Members’ Updates were sent to our 321 Full Members and 31 York CVS supporters. The updates contained additional resources and information, and sought our members’ views on key local, regional and national topics.
212 news articles, volunteering and job opportunities were featured in Voluntary Voice to showcase the sector’s work and to connect the sector with the work of other organisations.
Representing York's VCSE sector at a strategic level
As a key strategic partner in York, we represent the sector on a number of strategic boards, including:
- York Health and Care Partnership
- York Health and Wellbeing Board
- Children’s and Adults’ Safeguarding Boards, Safer York Safety Partnership
- Better Care Fund Delivery Board
- York Health and Care Collaborative
- Mental Health Partnership
- Ageing Well Partnership
- Domestic Abuse Board
We work with the sector to gather their views and opinions on local issues to ensure that the sector has a voice in how local services are designed, developed and delivered in York.
During 2023-24 we hosted 6 York VCSE Assembly meetings, bringing 115 representatives from York’s VCSE sector together to discuss key issues, including: Children and Young People’s Mental Health, York Mental Health Hub, Heath and Care and well as engaging with the York Health and Care Partnership.
Our partnerships are vital to supporting our work and making positive changes across our city and our region. We worked collaboratively with our members, with the wider VCSE sector and with strategic partners including City of York Council, Primary Care Networks, Humber and North Yorkshire NHS Integrated Care Board, and the wider Humber and North Yorkshire Health and Care Partnership. We continue to support the development of York as a Human Rights City, as a member of the York: Human Rights City Network Executive and steering group, and by co-hosting the coordinator.
Small Grants Funding
Enhancing community connections across York
Ways to Wellbeing Small Grants Fund
Through the Ways to Wellbeing Small Grants Fund, we awarded £88,445 to 17 community projects in York. This funding was made available through the Better Care Fund (via the Ways to Wellbeing project), City of York Council Public Health team and the York Place Health Inequalities Fund from the Humber and North Yorkshire NHS Integrated Care Board.
The funding was used by VCSE organisations to enhance community connections to empower isolated people, especially those who feel marginalised, to engage in and feel more connected with their community and informal support networks.
The funding also addressed health inequalities by tackling the causes of health inequalities, particularly in areas of deprivation or for those disadvantaged by inequality in the city.
The organisations and projects funded included:
- Home-Start York – Supporting deprived and struggling families with preschool children
- St Sampson’s Social Centre – Pathways to Friendships
- Riding Lights Theatre Company – Acting Up Youth Theatre
- Citizens Advice York – Citizens Advice & The Island Young Persons Advice
- TCV (The Conservation Volunteers) – Hull Road Park Wellbeing Workshop
- York Women’s Counselling Service – Changing Women
- The Island – School Transition Without Pain
- Big Futures Foundation – Counselling and Life Skills Project
- Converge – Converge Nordic Walking
- York Community Energy CBS Limited – York Energy Advice
- MySight York – Strengthening our volunteer base to build our Befriending Service
- Haxby & Wigginton Youth & Community Association – Conservatory Sensory Space
- OCAY – Community Outreach Expansion in York
- Kyra Women’s Project – Wellbeing Wednesdays at Kyra
- North Yorkshire Sport – Get Moving – Home Exercise Programme
- Different Strokes, York – Provision of Physiotherapy & Counselling Sessions
- Grow Wild York CIC – Grow Wild and Choose2 Horticultural group (Community Food Forest)
National Funding
We secured a small pot of funding from our national membership body NAVCA (National Association for Voluntary and Community Action). The fund awarded £1,000 to 5 organisations. From providing warm spaces, nutritious meals, and access to essential resources to promoting energy efficiency, skill development, and support for vulnerable populations, the funding enabled Foxwood Community Centre, York Community Energy, The Recycle Project, Door 84 and Refugee Action York to create positive change and empower individuals in York. Read the full article here.
Delivering training and development sessions
We delivered an enhanced training programme throughout 2023-24. 200 delegates representing 146 organisations from York’s VCSE sector attended our 13 training sessions.
Our training and information sessions are based on the needs and requests of our members and the wider sector, following an annual Training Needs Analysis. This leads to an interesting and varied training programme, covering:
Mental health First Aid, Cyber Security, Growing your Trustee Board, Hate Crime Reporting, Volunteer Recruitment and Retention, Being the Best Trustee, Legal Structures, Fundraising and VAT, and Emergency First Aid at Work.
Providing funding support and sharing grant opportunities
With support from the UK Shared Prosperity Fund we organised and hosted a Funding Fair bringing VCSE sector organisations and funders together.
125 individuals from 98 organisations attended and spoke to
12 local, regional and national funders.
We shared 81 local, national and regional funding opportunities with the sector through our dedicated webpage.
Community Mental Health Transformation Grant
The Community Mental Health Transformation Grant has enabled VCSE organisations to work with partners across the city in an innovative and transformative way to continue to improve the lives of those experiencing significant mental ill-health.
£250,000, over two years, was awarded to
7 local VCSE projects to deliver community-based support for people experiencing serious mental illness, with a focus on early intervention and prevention, and innovation and transformation.
The grant, which is managed by York CVS on behalf of the York Mental Health Partnership and the Connecting our Cities Partnership.
- Chocolate and Co. in partnership with York in Recovery and Changing Lives – ‘Coffee Shop Counselling’
- Emerging Voices, in partnership with Converge and Out of Character – ‘From Clinic to Campus
- Friends of St Nicholas Fields – ‘Making Tracks – St Nicks Ecotherapy’
- Kyra Women’s Project – ‘ROSE (Reaching Out, Supporting, Empowering) Growing’
- Survive – ‘Piloting pathway from NHS to community-based Survive’
- Transitions York CIC – ‘Well-being Through Connection’
- York Travellers Trust – ‘Our Wellbeing, Our Way’
Nationally, the NHS has invested funding in community mental health transformation over the next three years. The York Mental Health Partnership, in collaboration with the ‘Connecting our City’ Partnership is delivering the Community Mental Health Transformation (CMHT) programme in the city. York CVS manages the fund and provides direct support to the grant recipients.
Thank you so much for putting on this free course, which proved very valuable for our volunteers, and for the nursery.
– Poppleton Community Railway Nursery on the First Aid
It was a super meeting and I learnt so much. It’s good to know that the support is always available and we are so fortunate to have York CVS.
– YorGreen Wellbeing
I just wanted to thank you for your support on the Chat Adoption York project. The success of this project would not have been possible without your input and I just wanted to share how well the project is doing in our city.
– Chat Adoption York
Thanks again for all of your help and advice – attending ‘Meet The Funders’ was the best and most rewarding thing that I have done since becoming a Trustee earlier this year and I am very enthusiastic to becoming more involved.
Thank you for inviting us yesterday, we had a great day with lots of good chats with potential applicants as well as the other funders. We’re looking forward to seeing many applications coming from York and North Yorkshire! Thank you also for looking after us so well, it was great to meet you and we look forward to continuing working with you.
Watch and read quotes from the Community Mental Health Transformation Grant below:
Always considered St Nicks life saving but now its something more, something affirmative and positive. It’s a very supportive space in which to be damaged/broken and yet still find purpose. Other people make this place what it is and there are so many wonderful people here. Thank you
– Attendee as Making Tracks – St Nicks Ecotherapy
Coming to Rose Project made me starting to feel like me. I progressed further with the counselling which was really helpful.
– Attendee as ROSE (Reaching Out, Supporting, Empowering) Growing – Kyra Women’s Project
I have felt supported and heard. This is such a wonderful uncomplicated process. So simple yet very affective!”
– ‘Well-being Through Connection’ – Transitions York CIC
Promoting volunteering in York
York Volunteers is York’s Volunteer Centre. Through our online platform, engagement events, specialist training and Volunteer Management Forum, we promote the VCSE sector’s volunteering opportunities and champion volunteering across our city.
During 2023-24, York Volunteers supported 200 local VCSE organisations by promoting 236 of their volunteering opportunities and supporting them with guidance on all aspects of volunteer management best-practice. We provided tailored advice and support on volunteer management, including creating roles, developing volunteer handbooks, and addressing specific needs.
We hosted a Volunteering Fair in January 2024 which connected over 100 individuals with 43 charitable organisations in York to explore a huge range of volunteering opportunities.
During the year we delivered 8 training sessions, covering key topics for organisations. We welcomed 55 representatives to our quarterly volunteer managers’ forums which brings together those who manage volunteers across York to share ideas and experiences.
York Citywide Volunteering Pledge
In the spring of 2022, representatives from local charities, voluntary, community and social enterprise (VCSE) organisations, City of York Council, volunteers and prospective volunteers came together to discuss what was important to them when it came to volunteering. The results of these discussions and surveys resulted in the co-production of a new, five year, citywide volunteering strategy for York which was published in May 2023. Let’s Celebrate! York Volunteers
Thank you so much for your help. Within a week of advertising our social media volunteer role with you, we’d received 5 enquiries. I’m currently in the process of onboarding one of the applicants. Although a small role, it’s a first step to helping us meet our strategic aim of increasing the charity’s profile. A super straightforward and simple process.
– York Women’s Counselling
Photos from Let’s Celebrate! York Volunteers
I can’t thank York CVS enough for all their support with the various aspects of my role as a Volunteer Coordinator. They have helped me create a very comprehensive (and clever!) database to use for record-keeping, with useful tools such as a dashboard to keep me updated on key anniversaries, birthdays, training and DBS due dates. It is proving invaluable. They were so dedicated and remained committed to the task in hand, arranging meetings with me every step of the way until it was in place and working effectively.
– Kyra Women’s Project
Tackling the causes of poverty in York
The York Poverty Truth Commission’s official launch was held on 9 March 2023 when the community commissioners shared their experiences of poverty: their honesty, wisdom and resilience was appreciated by all of the
70 guests.
Together Community Commissioners (those with lived experience of poverty) and Civic Commissioners (system leaders with the power to make change) worked together to identify changes that would improve the lives of people experiencing poverty in York.
At the final event held in April 2024, the Commissioners presented their findings by way of an Organisational Standards Charter which included four standards for all organisations to work to implement:
- We listen
- We are understanding
- We are respectful and friendly
- We are responsive, honest and care about getting you the right support.
In summary, the Community Commissioners asked:
‘To be treated with kindness, understanding, honesty and respect when accessing services’
What has changed as a result of the York Poverty Truth Commission?
North Yorkshire Police
- Police: Independent Advisory Group is now involving people with lived experience of poverty
- Introduced a Kindness award for staff in York
- Discussed the ‘kindness’ organisational change and explored how it could be weaved into recruitment alongside national guidelines
- Reviewed various letters, most of which do include some support services which we’ve discussed in previous PTC meetings
City of York Council
- Adopted the charter
- Changes made to the wording of some debt recovery letters
- Kindness on IT systems screensavers alongside core values
- Involving people with lived experience of poverty in digital inclusion working group
- CYC ‘Equalities Impact Assessment’ reviewing how to include feedback for people on low income
Joseph Rowntree Housing Trust
- Interested in using the organisational standards as a foundation document for its strategy and developing its community and tenants services, including feedback
- Use of values based recruitment alongside ability to do the job
- Using feedback from residents
- Adopting whole standards across housing trust
Nimbuscare
- Organisational values have been revamped, with a commitment to kindness
- Poverty and Health Inequalities Champion appointed
- Involving people with lived experience in staff training events
- Connecting the commission with health care professionals across the Vale of York
NHS York and Scarborough Teaching Hospitals
- Trust board members agreed to adopt and integrate the charter into working practices across the Trust.
I didn’t think I could offer anything, but the support I have received has made me feel that what I say is relevant.
– Lynne, Community Commissioner
I felt honoured to be asked. I have appreciated both hats of previous lived experience and running a food bank. I feel have been listened to and views supported.
– John, Civic Commissioner
Extremely honoured. Has taken my mind off my PTSD. Feel like I am being productive. Everybody is amazingly kind and I count it an honour to name every single one as a friend.
– Jamie, Community Commissioner
Poverty Truth Commission Launch Video
Poverty Truth Celebration and Next Steps Video
Tackling loneliness and encouraging a sense of community
Our work helps combat loneliness, connect people and generate community spirit and belonging. Loneliness is one of the biggest concerns that our Social Prescribers support patients with, whether this is the reason for the initial referral, or it is an underlying issue causing other problems leading to referral.
Art Gallery Group
The Social Prescribing team run a small craft group in York once a month. The group acts as a stepping stone to integrate people back into the community and to build their confidence to attend larger, more regular groups without a social prescriber present. We have supported 132 people to attend the Art Gallery Group run by the Social Prescribers.
Pain Sailing Group
During 2023-24 the Ways to Wellbeing team continued to support the Pain Sailing Group which provided an opportunity for people experiencing chronic pain to learn pain management approaches and benefit from peer support and social connections. 21 people attended our sessions this year and after the sessions finished the group continue to meet as friends.
Connecting People
A woman who was recently bereaved, lonely, and struggling to make friends and adapt to life with no full-time care responsibilities was referred to the social prescribing team. The social prescriber used this craft group as a starting point to allow the individual to build confidence by attending and exploring her hobbies, interests and building meaningful relationships with others.
As an individual who had not been in the York area long, this allowed her to build her skills and knowledge of public transport within the area to get to the group. Another woman who was feeling lonely, and was struggling to adjust to retirement, was also referred to our team. From this group both the above patients have now created a solid friendship, they help each other out in their own ways, see each other weekly and they now have each other to do things with when they are feeling a little lonely… even if that is natter and eating the odd slice of cake!
Helping people to stay well and feel well in York
Healthwatch York helps shape health and social care services in York by making sure people’s experiences are right at the heart of decision making.
We want to make sure our health and care system works for people living in York. Every year we undertake a wide range of activities to better understand people’s experiences of health and care in the city, and find out what changes people want to see to improve services and support.
Healthwatch York shares people’s views and concerns about health and social care services with stakeholder organisations and providers and provides information about local services, signposting people to the services they need both at community information stands and via email and phone.
Every year the Healthwatch York team produces reports on health and care issues, which we present to York’s Health and Wellbeing Board and make recommendations to improve the local health and care system. During 2023-24, we published 8 reports about the improvements people would like to see in health and social care services.
Our most prevalent report was Breaking Point: A recent history of mental health crisis care, which highlighted the struggles people face accessing mental health crisis care.
In 2023-24 we heard from 1,236 people who shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
606 people asked for clear advice and information about topics such as mental health and the cost of living crisis.
Healthwatch York acts as a critical friend to the health and care system in York -they are also a champion for co-production and remind us how important it is to involve people.
– Tracy Wallis, Health and Wellbeing Partnerships Co ordinator, City of York Council
I really want to pay tribute to the work that Healthwatch does for residents across the city…. It does an amazing job for residents.
– Councillor Jo Coles, Executive Member for Health, Wellbeing and Adult Social Care 2023-24, City of York Council
Healthwatch York makes a vital contribution to the strategic and development work in York and across the wider Humber and North Yorkshire Integrated Care Partnership
– Stephen Eames CBE, CEO Humber and North Yorkshire Integrated Care Partnership
There is no one else who articulates better the voice of people than Healthwatch York. I have worked with them for over a decade and they have been consistent in that.
– Tim Madgwick, former Independent Chair of York Safeguarding Adults Board
Social Prescribing in York
Social prescribing is an approach which links people to non-medical sources of support to improve their health and wellbeing.
Our Primary Care Link Worker (PCLW) team are Social Prescribers based in GP surgeries across York and meet with patients in surgery, at home or at community venues. Through our Primary Care Link Workers, we provide a bespoke form of support, where we ask individuals what matters to them. We then develop a tailored plan, led by the person and their priorities, connecting them to community resources, groups and support services, learning and volunteering opportunities and peer support networks.
During 2023-24 the Primary Care Link Workers received over 4000 patients referrals from members of staff working within GP surgeries, Adult Social Care, Local Area Coordinators and through self-referrals using our dedicated Social Prescribing phone (01904 437911).
- 94% of patients reported that they were more satisfied with their lives after having input from the social prescribing team.
- 94% of patients felt happier after having input from the social prescribing team.
- 86% of patients felt less anxious after having input from the social prescribing team.
All patients who accessed our service saw an improvement in at least one area of their life.
The PCLW’s also record how many GP appointments and how many A&E visits a patient had 12 months before working with a social prescriber and then the 12 months after, this can then show how social prescribing supports someone’s health and wellbeing, and how an individual can manage their own health and wellbeing. Of those patients who agreed to be recorded, we found that on average across the four Primary Care Networks individual patients experienced up to:
- 60% reduction in GP attendances with the patients that we have worked with.
- 75% reduction in A&E attendances with the patients that we have worked with.
I think every time we’ve had an appointment there’s been progress and it keeps me going in the right direction. I feel more like I’m on track. I know it’s a long journey but I’m feeling positive
– Patient
I now know where I can turn to for support if and when it is needed.
– Patient
My social prescriber is a treasure, it felt like I had a friend who was helping me and supporting me just that little bit to get to my goals.
– Patient
Ways to Wellbeing
Throughout the year the Ways to Wellbeing (W2W) team continued to receive referrals from York Teaching Hospital (YTH) along with community-based health and wellbeing teams.
The team received 242 referrals of whom 60% were over the age of 80.
People referred via the Frailty Hub needed support with the following:
- Social isolation/social interaction
- Carer strain
- Support with health and wellbeing
- Benefits/housing support
- Bereavement support
- Access to food
- Support around addiction
- Falls
- Self-neglect/safeguarding
- Acopia
- Grief Reaction
- The W2W team formed part of the multi-disciplinary team which worked in partnership at the Frailty Advice and Guidance Hub. This innovative project represented a significant milestone as it enabled the VCSE sector to be a key partner within the multi-agency team. Its success has been possible thanks to the collaborative efforts of health, social care, and the VCSE sector; establishing a strong foundation for future partnerships.
- 97% of respondents felt more able to manage their health and wellbeing since working with their social prescriber
- Only 9% of respondents said they would have made these changes if they hadn’t worked with their social prescriber
Funding for Ways to Wellbeing was brought to an end in March 2024 due to funding cuts.
Hospital Discharge
To enable more patients to be safely discharged from York Hospital, York CVS, together with our VCSE partners, developed and coordinated a smooth referral pathway.
We supported 486 patients throughout the year. The VCSE sector multi-disciplinary team included:
- York CVS
- Age UK York
- York Carers Centre
- North Yorkshire Sport
York Ending Stigma
York Ending Stigma (YES) campaigned to end mental health stigma and discrimination in York through the voice of the volunteer Champions who shared their lived experiences of mental illness in a variety of creative ways.
During 2023-24, the YES project continued to focus on reducing mental health stigma in our communities and our workplaces. Key areas of work included the screenings of the WHY Suicide Prevention film, the creation, printing and circulation of a WHY Suicide Prevention book and leaflets, and a series of podcasts about a range of issues linked to removing the stigma of mental illness. In addition we worked with York College to develop a workshop aimed at reducing suicide in young men.
The YES Co-ordinator and YES Champions also held information and engagement stands at key events across the city, took part in radio interviews, created vlogs and blogs, and shared their experiences as a ‘book’ for a Living Library Event held at York Explore.
