Social Media Volunteer – Information and Advice

Age-UK-York

Organisation Name:
Age UK York

Organisation's Cause(s):
Older Adults

Location of voluntary activity:
Age UK office (Margaret Street), remote and service users homes.

This is a flexible role and can be undertaken from anywhere, as long as you have access to good internet connection or mobile data and possession of a mobile phone, iPad, laptop or computer. This could be a positive and productive way of passing the time at home, in a cafe, or on public transport for example. This makes the role inclusive and accessible for all.

When are volunteers needed: Variable, dependent on volunteer availability.

Type of Voluntary Activity:
Miscellaneous

Role description:
To promote the services that we offer at Age UK York so that the older people of York know who we are, what we do and how we can help. With your help we can reduce social isolation and loneliness.

Tasks and activities

• Become familiar with our Age UK York’s services.
• Use our social media platforms to raise Age UK York’s profile and show the positive impact that we have on the older people of York.
• Advocate for the older people of York.
• Regular activity across our social media platforms.
• Reach service users, carers and professionals working with other AUKY staff to achieve this.
• Include ‘How To’ videos enabling independence.
• Visit service users (older people) and with consent capture new footage in the form of photos, videos, quotes, statements for example, to post on the Age UK York social media platforms.
• Upload posts onto our social media platforms of any upcoming events that Age UK York will be involved in.
• Create social media content following the brand guidelines.
• Track the effectiveness of the social media posts and think of new ways of promoting the charity online.
• Talk to service users, staff and other volunteers about their experiences in order to create storytelling content.
• Follow consent and confidentiality policies.
• Work with the marketing staff to gather ideas for new content.
• Respond to activity on posts, where appropriate. Liaise with the marketing team on responses to comments and messages.

Skills and behaviours needed for the role:
Social media volunteers will be friendly, approachable and tech-savvy. They will respect views, values and cultures that are different to their own. Strong IT skills are a necessity alongside a good knowledge and practical experience of using social media platforms, such as Instagram, Facebook and LinkedIn. Good written skills, accuracy and attention to detail are essential attributes.

Will there be a DBS check? Yes

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Ongoing Volunteering

What will the volunteer gain/benefit from:
In return, as an Age UK York Volunteer, you will have the opportunity to:

• Be part of a friendly team and supported in your role.
• Promote the work of Age Uk York and reach a wider audience in the city.
• Access training and development, as appropriate.

How to get involved:
Please visit our website for further information about volunteering with us, and to complete an expression of wish form.

https://www.ageuk.org.uk/york/get-involved/volunteer/

You can also contact us on 10904 627995.

Web link: Click here

Closing date: 31-08-2026