Organisation Name:
Castle Howard Estate LTD
Organisation's Cause(s):
Arts / Culture / Heritage / Museums
Location of voluntary activity:
Castle Howard
When are volunteers needed: 7 days a week, 9.45am - 3.30pm
Type of Voluntary Activity:
Arts & Entertainment
Customer Service
Greeter / Welcomer
Role description:
Room guides have a vital role to play in the daily operations of Castle Howard. From inspiring visitors with the historical collections within the house and grounds to giving a warm welcome to visitors as they make their way around the house. Room guides will be positioned around the house experiencing each room and learning about the collections. Room guides also play an essential part in safeguarding the collections and artefacts.
Skills and behaviours needed for the role:
What’s involved?
- Providing a warm, friendly welcome to all visitors as the public face of Castle Howard
- Sharing stories about the history of the house, family, and collections
- Helping visitors make the most out of their day by answering questions, providing directions, recommending events or activities
- Helping visitors access the digital guide
- Being responsible for the evacuation of visitors in an emergency
- Helping to protect interiors and collections from damage during open hours
Will there be a DBS check? Yes
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Hearing impaired
Intellectual/Learning Disabilities
Ongoing Volunteering
Volunteers Under 18
Wheelchair users
What will the volunteer gain/benefit from:
- You will become part of a friendly and dedicated team.
- Meeting new people from all walks of life and meeting new friends
- Improving your communication skills
- Enjoying new experiences and learning something new everyday
- Supportive training opportunities
- Opportunities for exclusive access and tours of private collections
- Access to information and digital guides
- Recognition through social events
- Travel expenses reimbursed
- Castle Howard pass, which allows free entry for you, plus one adult guest
- 20% off all Castle Howard outlets
How to get involved:
Please apply by visiting the volunteering section of our website:
https://www.castlehoward.co.uk/volunteer
Web link: Click here
Closing date: 31-05-2026