Donation Assistant

Organisation Name:
Harrogate & District
RSPCA York

Organisation's Cause(s):
Animals

Location of voluntary activity:
RSPCA Acomb

When are volunteers needed:

Type of Voluntary Activity:
Retail

Role description:
Do you get a buzz from discovering hidden gems in charity shops? Have some knowledge of collectibles or clothing? Or are you looking to give some time to a worthwhile cause? Perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Donation Assistant is the perfect opportunity for you!

In contrast to our Volunteer Retail Assistants, Donation Assistants are based off of the shop floor. You’ll be working in the back areas of the Acomb shop where all the magic happens. This is where we take our fresh donations and get them ready for sale. You’ll be working as part of a team to make sure we don’t miss vital gift aid sales, and can get those amazing items kindly donated by our supporters out for sale as soon as possible. It’ll be busy, processing high volumes of donations, but also rewarding and sometimes exciting – you never know what you might find!

Volunteer Donation Assistants will be located primarily in our sorting room but will work closely with our other volunteers and staff, ensuring our shops are the best on the high street for those amazing finds. Without you, our shops couldn’t run, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

- Processing donations as they enter our shop
- Sorting through books/CDs and other media
- Helping with our ecommerce and other revenue streams
- Steaming, pricing, and tagging clothing and other items to go out for sale
- Processing Gift Aid donations in our sorting room
- Restocking our shelves and making them look eye-catching

And much more…

Skills and behaviours needed for the role:
- Strong communication and teamwork
- An eye for detail and good quality control
- Enthusiastic and reliable
- Ability to work unsupervised and/or as part of a team
- Basic/good IT skills

Will there be a DBS check? No

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Ongoing Volunteering
Short term Volunteering
Volunteers Under 18

What will the volunteer gain/benefit from:
- You will be directly helping to support the York Animal Home
- You will gain experience in a fast paced retail environment
- You will develop skills such as teamwork, communication and problem solving
- Full training is provided, which will boost your CV, and a reference can be provided if you volunteer with us for six months
- Most importantly: fun! We want you to enjoy your volunteering with us and being part of a friendly, welcoming team

How to get involved:
Please sign up on the following link

Web link: Click here

Closing date: 01-09-2026