Organisation Name:
St Leonard's Hospice
Organisation's Cause(s):
Health
Location of voluntary activity:
This role is based at our Clifton Moor site:
Unit 1/2, Marrtree Business Park
Stirling Road
York
YO30 4AB
When are volunteers needed: When am I needed?
The Donation Centre is open Monday – Saturday 9am – 4:30pm and 10am – 4pm on a Sunday and cannot function without volunteer support.
We offer three standard shifts each day:
- 8:45am – 12:15pm
- 11:00am – 2:00pm
- 1:00pm – 4:45pm
- Sunday 9:45am - 1pm
- Sunday 1pm - 4:15pm
We can also accommodate alternative shift times, provided these are at least 2 hours long. Weekly or fortnightly commitments are preferred.
Type of Voluntary Activity:
Admin / Office Support
Customer Service
Gardening
Greeter / Welcomer
Retail
Role description:
We are looking for friendly volunteers to welcome those who come to donate items in our Donation Centre which accept donations from members of the public 7 days a week. From here they are sorted, priced and shipped out for sale in our 15 shops.
What will I be doing?
- Greeting and thanking donors, making them feel valued
- Accepting donations from the public, advising on what can be donated, and promoting the Gift Aid scheme
- Moving donations to the holding point in the shop
- Working alongside staff and other volunteers in the warehouse in Clifton Moor, York
- Assisting with sorting donations if the door is quiet
Skills and behaviours needed for the role:
What skills and qualities will I need?
- Be friendly and confident and enjoy engaging with people
- Be able to work under the instruction of the managers and work as part of a team of volunteers
- Be able to deal with enquiries from the general public
- Have a positive attitude
- Demonstrate good attention to detail
- Have a willingness to learn new skills – no experience necessary
- Be able to maintain confidentiality
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Groups
One-off Volunteering
Ongoing Volunteering
Short term Volunteering
Volunteers with limited English
Wheelchair users
What will the volunteer gain/benefit from:
How will I benefit from being a volunteer in the Donation Centre?
- Use your time and skills for a good cause
- Be valued and respected
- Be part of a friendly and inclusive team
- Gain satisfaction of a job well done, in support of a great cause
- Have full training and support
How to get involved:
Please use the link below to access our website and apply online.
If you have any questions, contact our Volunteer Services Team:
01904 777765
[email protected]
Web link: Click here
Closing date: 30-09-2026