Ecommerce Specialist Volunteer

Organisation Name:
St Leonard's Hospice

Organisation's Cause(s):
Health

Location of voluntary activity:
This role is based at our Clifton Moor site:
Unit 1/2, Marrtree Business Park
Stirling Road
York
YO30 4AB

When are volunteers needed: When am I needed?

The ecommerce office is located at our Clifton Moor Centre. It is open Monday – Friday 9:30am-4:00pm.

Morning shifts tend to run 9:30am – 12:00pm, Afternoon shifts tend to run 1:00pm – 4:00pm although other shifts can be accommodated as long as they are at least 2 hours in length. Weekly or fortnightly shifts are preferred.

Type of Voluntary Activity:
Admin / Office Support
Customer Service
Gardening
Greeter / Welcomer
Logistics / Supply Chain / Transportation Support
Retail

Role description:
We are looking for volunteers keen to share their specialist knowledge with our ecommerce team, who enjoy researching items and creating accurate online listings. Our ecommerce department raises vital funds through the sale of pre-loved goods and use their skills, knowledge & experience to maximise income on donated goods by spotting rare and valuable items. We’ve sold first edition James Bond books, rare antique violins, and mountains of unique vintage jewellery.

We receive varied items from specialist books, instruments, coins, stamps, old toys and games, ornaments, vinyl, paintings, to clocks and watches. We also receive lots of high end modern and vintage clothing, handbags and accessories.

What will I be doing?
- Researching donated items
- Pricing items
- Writing accurate and engaging item descriptions

Skills and behaviours needed for the role:
What skills and qualities will I need?
- Expertise or interest in one or more item categories
- Some experience selling online, or desire to gain experience
- Able to work independently with guidance and support
- Basic IT skills
- Ability to maintain confidentiality and discretion

Will there be a DBS check? No

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Groups
One-off Volunteering
Ongoing Volunteering
Volunteers with limited English
Wheelchair users

What will the volunteer gain/benefit from:
How will I benefit from being a volunteer in the ecommerce team?
- Use your skills & knowledge for a good cause
- Get hands on with old, rare & valuable items
- Have the feeling you have made a difference
- Support your own mental health and wellbeing
- Meet new people
- Gain new skills and experiences
- Boost your CV & be supported in gaining new skills
- Be a part of a passionate, friendly and inclusive team
- Be valued and respected

How to get involved:
Please use the link below to access our website and apply online.
If you have any questions, contact our Volunteer Services Team:
01904 777765
[email protected]

Web link: Click here

Closing date: 30-09-2026