Volunteer Duty Team & Entry To Service Support

Organisation Name:
Change
Grow
Live

Organisation's Cause(s):
Addiction

Location of voluntary activity:
3 Blossom Street York

When are volunteers needed: Monday to Friday - days & hours negotiable

Type of Voluntary Activity:
Advice / Information / Support
Advocating
Befriending / Buddying
Gardening
Greeter / Welcomer
Group Facilitation

Role description:
You will be the face of CGL - greeting people as they come through the door or telephone the office
You will conduct assessments and triage with those people as required
Update relevant systems
Help people in our Needle and Syringe Programme (needle exchange) by providing harm minimisation advice
Provide other Harm Minimisation options such as Nitazine tests and Naloxone

Main purpose of the role

• To support the service duty recovery coordinator in their day to day duties
• To support the service at the service user’s entry into Victoria Street
• To support the general running of the CGL, ResoLUTiONs Victoria Street service
• To give support to the reception team when required

Skills and behaviours needed for the role:
Non judgmental approach and a love for people.
We hire attitude and can train skills.

Will there be a DBS check? Yes

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Ongoing Volunteering

What will the volunteer gain/benefit from:
Working with people and supporting them through change. You will see the truly magnificent York recovery community in action and have a chance to play a part in it.

Regulated and accredited training will be given around boundaries, harm reduction and drug / alcohol awareness amongst other things with further opportunities for development and training offered once in role.

How to get involved:
Please use the weblink below to visit our vacancies page and apply for this role.

Web link: Click here

Closing date: 18-09-2026