Organisation Name:
St Leonard's Hospice
Organisation's Cause(s):
Health
Location of voluntary activity:
Unit 1/2, Marrtree Business Park
Stirling Road
York
YO30 4AB
When are volunteers needed: The Clifton Moor site is open 7 days a week, and we are particularly keen to recruit volunteers for Saturdays and Sundays.
Opening hours are 10am – 4pm Monday to Sunday.
We offer flexible volunteering opportunities and will work with you to find a shift pattern that fits around your availability.
Please note that due to high demand and limited spaces, we only able to take under 16's who are doing Duke of Edinburgh placements. We recruit for under 16 DoE places periodically via a specific Duke of Edinburgh role. Please see our website for more details.
Type of Voluntary Activity:
Customer Service
Retail
Role description:
Join the team at our Clifton Moor Donation Centre and Shop and help turn generous donations into vital funds for St Leonard's Hospice. Whether you enjoy meeting people, helping customers, keeping things organised, or working behind the scenes, there's a role for you.
Volunteers play an important role in creating a welcoming experience for customers and donors while helping us raise funds to support local people receiving Hospice care. No previous retail experience is needed – just a positive attitude and a willingness to learn.
As a Clifton Moor Donation Centre and Shop Volunteer, you may choose to focus on one area of the site or support a variety of activities, including:
Donation Centre
* Welcoming donors and receiving donated items
* Sorting and organising donations
* Preparing stock for sale, recycling or redistribution
* Keeping work areas safe, tidy and organised
Furniture and Clearance Shops
* Greeting and assisting customers
* Operating the till (full training provided)
* Creating attractive displays and merchandising stock
* Replenishing shelves and shop floor displays
* Helping maintain a clean, welcoming environment
Reception
* Welcoming visitors to the site
* Answering basic enquiries and directing people to the appropriate area
* Supporting the team with simple administrative tasks
* Helping create a friendly and professional first impression for visitors and donors
Skills and behaviours needed for the role:
We welcome applications from people of all backgrounds and experience levels. We are looking for volunteers who:
* Have a positive attitude and enjoy helping others
* Are reliable and willing to work as part of a team
* Can provide friendly customer service
* Are willing to learn new skills
* Can follow guidance and maintain confidentiality where appropriate
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Groups
One-off Volunteering
Ongoing Volunteering
Short term Volunteering
Volunteers Under 18
What will the volunteer gain/benefit from:
By volunteering at Clifton Moor, you will:
* Be part of a friendly and supportive team
* Meet new people and become part of your local community
* Build confidence and develop new skills
* Develop retail, customer service and communication skills
* Gain valuable experience for your CV, university application or future employment
* Make a real difference by helping raise vital funds for St Leonard's Hospice
How to get involved:
Please visit our website and apply online using the link below
If you would prefer a paper application form please call us on 01904 777765 or visit any of our shops.
Web link: Click here
Closing date: 30-11-2026