Are you ready to start a career in IT or want a new challenge within a rewarding environment? Then it would be amazing to hear from you!
We have a fantastic opportunity for a Digital Apprentice to join the Hospice’s Digital Team to provide an excellent first line IT service and assist in the delivery of their strategic aims of transforming the Hospice’s cloud first environment.
No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:
• Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system
• Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment
• Ensure equipment is set up correctly and the right access has been provided to colleagues
In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 18 months), you will be awarded on a Level 3 ICT Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills.
Our ideal candidates will:
• A keen interest in IT and a willingness to learn and develop new skills
• Good customer service and organisation skills
Having experience of working in a busy environment or in a people-centric role is desirable however not essential.
We will not be able to accept applications from candidates who have an existing qualification at the same or higher level in a similar subject.
This is a permanent, full-time position working 37.5 hours per week between office hours, Monday to Friday.
If you wish to discuss this role further, please contact HR Team via email hr@stleonardshospice.org.uk.
Location: St Leonard's Hospice York | Organisation: St Leonard's Hospice
Salary: £16,000 per annum | Job type: Part time | Hours: 37.5 hours per week
Benefits:
What we can offer you in return:
• Great annual leave entitlement starting at 35 days per year
• attractive pension schemes
• lots of training and development opportunities
• a supportive and friendly working environment
• employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
Closing date: 02-11-2025
How to apply:
To apply for this role, please complete our online application form
Web link: Click here
Reference:
Category:
Apprenticeship
IT