Organisation Name:
Older Citizens Advocacy york
Organisation's Cause(s):
Older Adults
Location of voluntary activity:
15 Priory Street
When are volunteers needed: Time Commitment
We are very flexible and your volunteering time can be arranged to suit you.
Our working days are Monday to Friday 09:00 – 17:00.
We do not require a fixed amount of time from our volunteers. However, it would be great if you are able to spare up to 5 hours every week.
Type of Voluntary Activity:
Admin / Office Support
Role description:
OCAY provides advocacy and support to over 50’s in York. Our advocates give people a voice and help them to address their issues.
Tasks
To support our team with answering calls and conducting initial triage calls with clients.
To help with updating case information on our advocacy database.
To support with reporting using our advocacy database and excel.
To support our Volunteer Advocates with general admin tasks as required.
To help with our newsletters, social media and updating our website.
To support our team with a variety of general admin tasks.
Location
Our office-based work takes place at our Priory Street office.
Other
You will require a Disclosure and Barring (DBS) check if you are recruited to the role.
This is a great opportunity if you are looking to gain experience in an admin type role or if you are looking to update your skills whilst seeking paid employment.
Skills and behaviours needed for the role:
Key Skills
Good communication and interpersonal skills
Good listening skills
Good understanding of importance of confidentiality
Writing skills
Basic IT skills: use of Email, Word, and Excel.
Will there be a DBS check? Yes
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Ongoing Volunteering
What will the volunteer gain/benefit from:
Skills, experience and training
Every volunteer with OCAY will be given an induction session.
Training on any systems and ways of working will be provided by the team.
Expenses
Out of pocket expenses are available to volunteers.
How to get involved:
Email [email protected]
Web link: Click here
Closing date: 30-04-2027