Organisation Name:
Age UK York
Organisation's Cause(s):
Older Adults
Location of voluntary activity:
The voluntary activity takes place at outreach venues across York, UK.
When are volunteers needed: The hours are flexible and based on the volunteer's availability and other factors.
Type of Voluntary Activity:
Advice / Information / Support
Role description:
The role involves setting up and staffing an information desk at outreach venues, welcoming potential clients, handing out information leaflets about Age UK services, recording client contact details accurately, and maintaining confidentiality. Volunteers are not to provide advice but to refer clients appropriately. They should keep up-to-date with Age UK York services and engage with older people attending the venue.
Skills and behaviours needed for the role:
Communication skills, customer service skills, general administration skills, ability to follow guidelines and confidentiality policies, friendly and welcoming demeanor, ability to accurately record information, willingness to learn about Age UK services.
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Ongoing Volunteering
What will the volunteer gain/benefit from:
Volunteers can gain communication skills, customer service experience, general administration experience, knowledge about Age UK services, and the satisfaction of contributing to the well-being of older people.
How to get involved:
If you would like to get involved you can email - volunteering@ageukyork.org.uk or visit their website - https://www.ageuk.org.uk/york/get-involved/volunteer/
Web link: Click here
Closing date: 31-12-2025