York Shop Volunteer

Organisation Name:
St Leonard's Hospice

Organisation's Cause(s):
Health

Location of voluntary activity:
We have 9 shops across the city including:
Acomb,
Acomb (furniture),
Broadway (Fulford),
Colliergate,
Fossgate,
Haxby,
Layerthorpe,
Scarcroft Road,
Tang Hall

When are volunteers needed: Our shops are open Monday – Saturday 9am – 4pm.

Morning shifts tend to run 9am – 1pm, Afternoon shifts tend to run 12:30pm – 4:30pm although other shifts can be accommodated as long as they are at least 2 hours in length. Weekly or fortnightly shifts are preferred.

Duke of Edinburgh shifts take place on Saturdays, are a minimum of 2 hours for age 14 years and over and require a commitment of at least three months.

We have vacancies across our shops on various days, please see our website for the most up-to-date vacancies.

Type of Voluntary Activity:
Customer Service
Greeter / Welcomer
Retail

Role description:
Our retail department raises vital funds for St Leonard’s through the sale of pre-loved goods through our shops and is also a valuable face of the Hospice across our local communities.

We have a variety of roles within the shop and will help find a role that suits you whether you want to be customer facing or would rather help out behind the scenes!

Some examples of the types of things you could help with:

Sorting and pricing clothing, bric-a-brac, books, toys, and other donated items ready for sale

Serving customers on the shop floor

Accepting donations from the public and promoting the Gift Aid scheme

Helping create displays on the shop floor

Helping to research specialist items for our shop and eBay department

Skills and behaviours needed for the role:
Positive attitude and ability to provide great customer service

Full training will be provided so a willingness to learn new skills or bring your own skills and knowledge to the role

Ability to work under the instruction of the manager and work as part of a team of volunteers

Ability to maintain confidentiality and discretion

Will there be a DBS check? No

Driving Licence required? No

Volunteer's own vehicle required? No

Suitable for:
Ongoing Volunteering
Short term Volunteering
Volunteers Under 16

What will the volunteer gain/benefit from:
How will I benefit from being a volunteer in the shop?

Be part of a friendly and inclusive team

Make a difference to your local Hospice and your local community

Develop your retail skills and knowledge

How to get involved:
For all volunteering enquiries please contact the Volunteer Services Office on 01904 777765 or email volunteers@stleonardshospice.org.uk

Please apply online via the link below or if you'd prefer a paper application form please phone us on 01904 777765

Web link: Click here

Closing date: 30-06-2025