Organisation Name:
St Leonard's Hospice
Organisation's Cause(s):
Health
Location of voluntary activity:
We have 10 shops across York at the following locations:
- Acomb clothes
- Acomb Furniture
- Broadway (Fulford)
- Clifton Moor, furniture and clearance
- Colliergate (city centre)
- Fossgate (city centre)
- Haxby
- Layerthorpe
- Scarcroft Road
- Tang Hall
When are volunteers needed: When am I needed?
Our shops are open Monday – Saturday 9am – 4:30pm and the Clifton Moor site is open 7 days a week.
We offer three standard shifts each day:
- 8:45am – 12:15pm
- 11:00am – 2:00pm
- 1:00pm – 4:45pm
We can also accommodate alternative shift times, provided these are at least 2 hours long. Weekly or fortnightly commitments are preferred.
Please note that due to high demand and limited spaces we only able to take under 16's who are doing Duke of Edinburgh placements. We recruit for under 16 DoE places periodically via a specific Duke of Edinburgh role. Please see the website for more details.
Type of Voluntary Activity:
Customer Service
Greeter / Welcomer
Retail
Role description:
Our 10 shops in York rely on volunteers to help with a variety of roles both on the shop floor and behind the scenes. Our retail department has 15 shops and a Donation Centre across our catchment area and raises vital funds for St Leonard’s through the sale of pre-loved goods and is also a valuable face of the Hospice across our local communities.
What will I be doing?
We have a variety of roles within the shop and will help find a role that suits you whether you want to be customer facing or would rather help out behind the scenes!
- Sorting and pricing donated items ready for sale
- Serving and assisting customers on the shop floor and at the till
- Receiving donations and promoting Gift Aid
- Researching specialist items for shop or eBay sales
- Keeping the shop clean, tidy and welcoming
Skills and behaviours needed for the role:
What skills and qualities will I need?
- Positive attitude and ability to provide great customer service
- Able to follow instructions and work well in a team
- Demonstrate good attention to detail
- An interest in clothing brands and trends is useful but not essential
- A willingness to learn new skills, no experience necessary
- Be able to maintain confidentiality
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Intellectual/Learning Disabilities
One-off Volunteering
Ongoing Volunteering
Short term Volunteering
Volunteers Under 18
Volunteers with limited English
Wheelchair users
What will the volunteer gain/benefit from:
How will I benefit from being a volunteer in the shop?
- Be part of a friendly and inclusive team
- Make a difference to your local Hospice and your local community
- Develop your retail skills and knowledge
How to get involved:
Please use the link below to access our website and apply online.
If you have any questions, contact our Volunteer Services Team:
01904 777765
[email protected]
Web link: Click here
Closing date: 30-11-2026