Your voice matters in refining and shaping a strategy that will guide the way in which Adult Social Care delivers its duties and ambitions in York.

The City of York Council (CYC) is inviting feedback from people who receive care and support, carers, residents, and professionals in the sector to help make sure the strategy is both meaningful and effective.

CYC are committed to making resident-centred decisions informed by your feedback. Here’s how:

  • continuous engagement: share your thoughts and views with them – they’re always open to your views
  • transparency in action: they will share the key findings of this engagement within the 2025 Local Account and explain how they have directly shaped our strategy
  • progress updates: they will continually update progress on their actions, priorities and ambitions through quarterly reports and within the 2025 Local Account

 

Read the draft Adult Social Care Strategy

You can read the draft strategy here: https://www.york.gov.uk/AdultSocialCareStrategy2025

Or download a portable document file (PDF) version:

https://www.york.gov.uk/AdultSocialCareStrategyConsultation

Share your thoughts

CYC want to hear from you if:

·       you receive care or support

·       you are a resident of York

·       you work for or with organisations that deliver care and support

·       you are part of a charity, voluntary or community sector organisation

·       you are a carer, friend, neighbour or family member of an adult who receives social care in York

Complete the questionnaire online by 9 March 2025.

Alternative formats and ways to complete:

  • We have attached a copy of the survey that can be printed and completed by hand or completed electronically.
  • If you need the survey in a different language or format (e.g. large print, braille, Audio, or BSL) you can:

–         Email: cycaccessteam@york.gov.uk

–         Call 01904 551 550 and customer services will pass your request onto the access team

–         Use our BSL Video Relay Service where you can select ‘Switchboard’ from the menu

  • Easy Read versions of the strategy and questionnaire are being prepared and will be available to download from the consultation page soon.

If you have any questions or want to give feedback in a different way, email ASCTransformationTeam@york.gov.uk or call 01904 551 550.

Please help us by sharing this survey with your contacts and displaying the attached poster in your setting, if appropriate. Contact us if you need paper copies.

Together, we can create an Adult Social Care strategy that helps make York a place where everyone can thrive, with support that truly matters.

Thank you for helping us create a healthier, more independent and more inclusive York.