Organisation Name:
British Heart Foundation
Organisation's Cause(s):
Health
Location of voluntary activity:
British Heart Foundation
Unit 2 Clifton Gate Retail Centre
York
North Yorkshire
YO30 4WZ
When are volunteers needed: We are open Monday - Sunday to have a wide range of shifts to suit any availability
Type of Voluntary Activity:
Retail
Role description:
Our Sales Floor Volunteers are the first point of contact for customers when they enter our shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Typical tasks include:
· Helping customers on the shop floor & providing good all-round customer service
· Promoting our campaigns and any instore sales to customers
· Working on window and shop displays to make them look their best
· Keeping the shop tidy, clean and well organised – some light housekeeping
· Helping your fellow volunteers and staff with customer queries
Skills and behaviours needed for the role:
No experience necessary as full training will be provided.
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Groups
Intellectual/Learning Disabilities
One-off Volunteering
Ongoing Volunteering
Short term Volunteering
Work Experience
What will the volunteer gain/benefit from:
-A 25% discount on donated goods and 10% discount on New Goods in our shops
-Unlimited, free, and confidential support by Retail Trust
-Access to training and development
-Reasonable travel expenses reimbursed
-Refreshments available
-Volunteer certificates, references and long service awards provided
-Access to discounts with other retailers
How to get involved:
Please apply via our website: https://myvolunteer.bhf.org.uk/portal/event/28885/view
Web link: Click here
Closing date: 02-04-2026