Organisation Name:
British Heart Foundation
Organisation's Cause(s):
Health
Location of voluntary activity:
Unit 2, Clifton Gate Retail Centre,
York,
Yorkshire,
United Kingdom,
YO30 4WZ
When are volunteers needed: Our shop is open Monday - Sunday so we have a variety of hours to suit any availability.
Type of Voluntary Activity:
Retail
Role description:
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
-Helping customers on the shop floor & providing good all-round customer service
-Promoting our campaigns and any instore sales to customers
-Working on window and shop displays to make them look their best
-Keeping the shop tidy, clean and well organised – some light housekeeping
-Helping your fellow volunteers and staff with customer queries
Skills and behaviours needed for the role:
No experience necessary. Full training will be provided
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Groups
Intellectual/Learning Disabilities
Ongoing Volunteering
Short term Volunteering
Skilled Volunteer
Volunteers with limited English
Work Experience
What will the volunteer gain/benefit from:
Volunteering with British Heart Foundation comes with plenty of benefits too…
-A 25% discount on donated goods and 10% discount on New Goods in our shops
-Unlimited, free, and confidential support by Retail Trust
-Access to training and development
-Reasonable travel expenses reimbursed
-Refreshments available
-Volunteer certificates, references and long service awards provided
-Access to discounts with other retailers
How to get involved:
Please apply online via this link: https://myvolunteer.bhf.org.uk/event/eHy0ynQL4cyEmMayPgsVOHLCvpaLmU
Or, pop in store for a chat to find out more
Web link: Click here
Closing date: 07-04-2026