Organisation Name:
Move the Masses
Organisation's Cause(s):
Local Community
Location of voluntary activity:
Remote/York
When are volunteers needed: Approximately 1 hour daily and between 1-3 days per week (1-3 hours per week)
Type of Voluntary Activity:
Admin / Office Support
Volunteering with Older Adults
Role description:
The Admin/Inbox Monitor will be responsible for managing the daily flow of email communications that come into Move the Masses. This includes monitoring the volunteer and community inboxes, responding to straightforward enquiries, and forwarding messages to the correct team members when necessary. You may also make outgoing calls using the virtual landline app to follow up on messages or provide support to volunteers. This role is key to keeping communication flowing smoothly between the organisation, volunteers, and community partners. You will work closely with other admin and communications volunteers to ensure timely responses and clear, friendly correspondence. This role is ideal for volunteers who are organised, comfortable with digital communication, and enjoy being the first point of contact for enquiries.
Skills and behaviours needed for the role:
Good written communication skills, organised, reliable, comfortable using email and phone apps, friendly, and approachable.
Will there be a DBS check? Yes
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Ongoing Volunteering
Wheelchair users
What will the volunteer gain/benefit from:
Experience in professional email management, communication skills development, and supporting an active community organisation.
How to get involved:
Apply online at https://movemates.org.uk/volunteer-application/
Web link: Click here
Closing date: 01-03-2026