
Organisation Name:
York Samaritans
Organisation's Cause(s):
Mental Health
Location of voluntary activity:
In Branch at Nunnery Lane, York
When are volunteers needed: 24/7 service so volunteers needed for day and night shifts (usually 4 hours long)
Type of Voluntary Activity:
Miscellaneous
Role description:
After interview and training Listening Volunteers enter branch and observe calls for a while until ready to take calls. Shifts involve sitting taking calls during the time in Branch. Volunteers can also choose to do chat messages as well as taking calls.
Skills and behaviours needed for the role:
Empathy, non-judgemental
Will there be a DBS check? Yes
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
Ongoing Volunteering
What will the volunteer gain/benefit from:
Volunteer will gain excellent listening skills, understand the difference between empathy and sympathy and receive second-to-none training. Volunteer will join a very supportive branch and meet a wide a range of people.
How to get involved:
Apply online - get an interview date, join a training course, enter Branch
Web link: Click here
Closing date: 31-03-2026