Organisation Name:
St Leonard's Hospice
Organisation's Cause(s):
Health
Location of voluntary activity:
We have 9 shops across York at the following locations:
* Acomb Clothes: 9 Regent Buildings, Acomb. YO26 4LT
* Acomb Furniture: 12/14 York Road, Acomb. YO24 4HD
* Broadway (Fulford): 50 Broadway, Fulford. YO10 4JX
* Colliergate (city centre): 20 Colliergate, York. YO1 8BN
* Fossgate (city centre): 42 Fossgate, York. YO1 9TF
* Haxby: 72 The Village, Haxby. YO32 2HY
* Layerthorpe: 60 Layerthorpe, York. YO31 7YW
* Scarcroft Road: 5 Scarcroft Road, York. YO23 1ND
* Tang Hall: 68 Fourth Avenue, York. YO31 0UB
When are volunteers needed: Our shops are open Monday – Saturday 9am – 4pm.
Morning shifts tend to run 9am – 1pm, Afternoon shifts tend to run 12:30pm – 4:30pm although other shifts can be accommodated as long as they are at least 2 hours in length.
Weekly or fortnightly shifts are preferred.
Type of Voluntary Activity:
Logistics / Supply Chain / Transportation Support
Retail
Role description:
Our 9 shops in York rely on volunteers to help with a variety of roles both on the shop floor and behind the scenes. Our retail department has 14 shops and a Donation Centre across our catchment area and raises vital funds for St Leonard’s through the sale of pre-loved goods and is also a valuable face of the Hospice across our local communities.
What will I be doing?
We have a variety of roles within the shop and will help find a role that suits you whether you want to be customer facing or would rather help out behind the scenes!
Some examples of the types of things you could help with:
* Sorting and pricing clothing, bric-a-brac, books, toys, and other donated items ready for sale
* Serving customers on the shop floor
* Accepting donations from the public and promoting the Gift Aid scheme
* Helping create displays on the shop floor
* Helping to research specialist items for our shop and eBay department
Support and Supervision
The St Leonard’s Hospice Retail Team (Head Office) will provide you with full training and liaise closely with you over all aspects of your role.
Volunteers will be supervised by the Shop Manager and Staff, supported by the Retail Team. The Volunteer Services Team will help guide you through the application and induction process and be your point of contact for general enquiries about volunteering.
Training
Volunteers are required to complete mandatory training modules which are usually delivered via our online platform. Additional, booster and refresher training may be delivered as needed via e-learning, video links or face to face. You may also be invited to attend role specific in person meetings where appropriate.
For all volunteering enquiries please contact the Volunteer Services Office on 01904 777765 or email volunteers@stleonardshospice.org.uk
Skills and behaviours needed for the role:
* Positive attitude and ability to provide great customer service
* Full training will be provided so a willingness to learn new skills or bring your own skills and knowledge to the role
* Ability to work under the instruction of the manager and work as part of a team of volunteers
* Ability to maintain confidentiality and discretion
Will there be a DBS check? No
Driving Licence required? No
Volunteer's own vehicle required? No
Suitable for:
One-off Volunteering
Ongoing Volunteering
Short term Volunteering
Volunteers Under 16
Volunteers Under 18
What will the volunteer gain/benefit from:
* Be part of a friendly and inclusive team
* Make a difference to your local Hospice and your local community
* Develop your retail skills and knowledge
How to get involved:
Please apply online via the following link or if you'd prefer a paper application form you can pick one up from any of our shops.
Web link: Click here
Closing date: 31-12-2026